We're here to help
Get instant answers to common questions
Frequently Asked Questions
We've compiled a list of answers to common questions. Start here and then let us know what else you need to know. We are happy to help! Below the FAQ sections is a list of our "how to" by social media platform. Those pages offer step by step instructions on how to set up your access via SociShare.
SociShare is a great solution for anybody interested to drive more traffic to their website, engage more people and help boost their site’s visibility. From Marketing Agencies, Social Media Marketers, bloggers, developers, e-commerce websites to all other small businesses – they all coulduse SociShare as their Social Media Strategy.
All our accounts allow you to have an unlimited number of social media platform accounts. This means if you had five profiles you wanted to post under on a platform, SociShare let’s you manage all five.
Now, you should keep in mind som social media platforms limit how many accounts any user can have linked to their account (i.e. – Instagram will allow you to have a maximum of five), so that is your only constraint.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque hendrerit nisi lectus, nec rhoncus libero tincidunt ac. Duis in ante est. Phasellus tincidunt ante ac lobortis lacinia. Nunc mattis maximus semper. Etiam euismod nisl ut dolor suscipit, et iaculis neque rutrum. Nullam dui elit, aliquam vitae velit eget, varius suscipit sem. In hac habitasse platea dictumst.
Yes, SociShare supports posting on Facebook pages, but you must have to be an admin of that page.
No, due to the deprecation of the Group API on Facebook, this feature is no longer supported. For more information, please refer to the document link here.
Apologies, but posting to personal profiles is restricted by the Facebook official Graph API, so SociShare does not support personal account postings.
Yes, SociShare supports custom/feature image posting for Facebook, but only if your Facebook app version is below 2.9 otherwise facebook will randomly select image from the page. Learn more.
Groups are no longer supported via native LinkedIn API so LinkedIn posting is only to LinkedIn profiles and/or pages.
Yes. SociShare allows you to post to company pages on LinkedIn.
Unfortunately, no. If the platforms you want to you are not included in the membership package you selected, you can upgrade through your membership account area.
We will prorate the upgrade so you only pay for the remaining days in your 30 day billing cycle at the new upgraded price.
SociShare is part of Invoiv.com so you when you pay via credit card, you’ll pay through Stripe, a 3rd party credit card processor. Your invoice or credit card statement will reflect Invoiv.
If you prefer to pay with PayPal, select “Manual Payment” as the payment option you we will send you a link to subscribe to the membership service through PayPal.
General Account Set Up and Usage Settings
Timezone
Select your timezone. The scheduling will follow timezone you select here.
Google Analytics Campaign Tracking
Enable campaign tracking if you want to see how much traffic is generated by the posts you create here at SociShare.
Enable Social Posting Logs
Enable this to store your social posting activities into the database which can be viewed from “Logs” section.
Enable Timestamp Link
Enable this to send timestamp with Social Link post.
Debug Log
You can check posting system log at a specific location./public_html/sap-script/sap-script-logs/sap_log_819964970f215acd360cda79d1d80905.txt
Quick Post
Quickly share a social post to any platform you connect to your Socishare profile.
Custom Message
Here you can enter default message which will be used for the wall post.
Image
Here you can upload the default image which will be used for the wall post.
- File Type: MP4, MOV, MKV
- File Size Limit: 1 GB
- Video Duration Limit: 20 minutes
- File Type: MP4, MOV, MKV
- File Size Limit: 100 MB
- Video Duration Limit: 5 minutes
- File Type: MP4, MOV, MKV
- File Size Limit: 256 GB
- Video Duration Limit: 15 minutes
- File Type: MP4 or MOV
- File Size Limit: 1 GB
- Video Duration Limit: 15 minutes
Link
Here you can enter default link which will be used for the wall post.
Networks
Select networks in which you want to post and select users that you want to post.
Schedule Global
Enter schedule time to publish post on social media. This setting applies the schedule time for all the social media and it gets over-written if Schedule Individually is applied for any particular social media.
Schedule individually
Scheduling made easier with allowing individual scheduling for each social media, you can choose to schedule at 5PM for Facebook and 7PM for Twitter.
Leverage AI to Create a Message or Post
SociShare has integrations with ChatGPT to help you generate drafts or posts for your social media efforts.
Link
You can insert any link from WordPress post or any webpage, and that link will be used by Integrated AI to generate message content.
Message
Here auto generated message will appears once you hit Generate Caption button. The message will be powered by OpenAI based on the provided link.
Words
Here you can define word limit for your AI generated message.
Multi Post
Share a multiple post at a time to different networks.
Add Content
Here you can enter default content which will be used for the all posts.
Content Image
Here you can upload the default image that will be used for all posts.
Link
Here you can enter default link which will be used for the wall post.
Networks
Select networks in which you want to post and select users that you want to post.
Schedule Global
Enter schedule time to publish post on social media. This setting applies the schedule time for all the social media and it gets over-written if Schedule Individually is applied for any particular social media.
This is a general overview of how to use SociShare’s platform. Below you will find the information on how to connect each social media platform and how to create multi-posts on those platforms.
Social Media Platform Specific Settings
There are settings you need to add to SociShare to ensure only you are authorized to post on your social accounts. Each icon below gives you the specific instructions needed to set up a connection between the SociShare platform and the specific social media platform.